Refund policy

Please contact us at ila18041.shop@gmail.com within 24 hours if you need to edit your order as orders cannot be changed or updated past that time. You will receive an email with order details shortly.

Please note the following important information regarding all orders:

ALL STORE APPAREL IS PRINTED ON-DEMAND: At our shop, we follow a print-on-demand model, which means that we do not hold inventory for apparel products. Your selected item(s) will be custom printed specifically for you.

DELIVERY TIMEFRAME: Due to the nature of the print-on-demand process, please allow 2-3 weeks for production and delivery of your order. We strive to ensure that each item is created with the utmost care and attention to detail, and this timeframe allows us to maintain our quality standards.

TRACKING INFORMATION: Once your order has been shipped, we will provide you with a tracking number via email. You will be able to track the progress of your shipment and estimated delivery date.

CUSTOMER SUPPORT: If you have any questions or concerns regarding your order, please feel free to reach out to our customer support team at hello@giftswork.co. We are here to assist you and provide any necessary information throughout the process. *Please note that we are unable to make changes to orders 24 hours after the order is placed*

We appreciate your patience and understanding regarding the delivery timeframe. We are confident that you will be delighted with the final product, tailored just for you.